Imecom Group Technical Support
Welcome to Imecom Group's technical support page. Imecom Group provides direct support services to our customers via telephone, email, remote server connection, and fax.
It is our belief that a customer should receive strong, solid support from their vendor, and that technical support be available when a customer needs it. Here at Imecom, we do not use any automated voice systems. If you call us for assistance, you will speak with a person, not an automated recording. We've been doing it this way since 1989, and we'll continue to do it because it's what our customers deserve.
Contact Technical Support
Phone: 603.569.0600
Email: igisupport@imecominc.com
Additional Support Links
Technical Support Plans
Learn about technical support plans available for Imecom products and solutions.
Software Updates
Review information about the latest software releases and updates, and new features or fixes that are available.
Request An Upgrade
Request a product upgrade via our online upgrade request form.
Announcements
Read support-related announcements pertaining to Imecom products and solutions.
Documentation
View and download product manuals and configuration documents in PDF format.
Frequently Asked Questions
View frequently asked questions for Imecom Group products and solutions.