Support

Welcome to Imecom’s technical support page. Imecom provides direct support services to our customers via telephone, email, remote server connection, and fax.

 

Here at Imecom, we do not use any automated voice prompt systems, so each time you call, you will speak with a real live person and not an automated recording. We’ve been doing it this way since 1989 and we’ll continue to do it this way.

 

Contact Technical Support

Phone: 603.569.0600

Email: igisupport@imecominc.com

Submit Online Support Request

 

Additional Support Links

Technical Support Plans

Technical Support Plans

Learn about technical support plans available for Imecom products and solutions.

Software Updates

Software Updates

Review information about the latest software releases and updates, and new features or fixes that are available.

Request an Upgrade

Request An Upgrade

Request a product upgrade or update via our online upgrade request form.

Announcements

Announcements

Read support-related announcements pertaining to Imecom products and solutions.

Documentation

Documentation

View and download product manuals and configuration documents in PDF format.

Frequently Asked Questions

Frequently Asked Questions

View frequently asked questions for Imecom Group products and solutions.

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