Production Fax and Document Delivery

The DM Application Connector (DMAC) is designed to capture documents and information generated by one or several applications, process it, and deliver it to the intended recipient via a specific delivery method. DM Application Connector functions automatically, so all you need to do is tell it where to capture documents and where to deliver them. The rest is done by DMAC.

Creating and Submitting The Job

There are several methods for creating and submitting a job. Depending on the application type and environment, documents can be captured through print spool capture, directory scan, or FTP.

• Print Spool Capture
• DMAC can be configured like a standard printer in order to capture print jobs issued by the source application(s). The print spool file (.PS or .PCL) represents an outbound job. DMAC can extract certain information from within the spool file, such as recipient fax number or email address, and carry out the job.
• Directory Scan
• DMAC can be configured to poll a specific directory at set intervals. The source application will generate the main document to be sent along with an ASCII or XML command file. The command file contains instructions for job processing, such as recipient information, sender information, cover page file, and so on. Command files can be as simple or complex as you see fit and are completely customizable.
• FTP
• With FTP capture, DMAC functions virtually the same as it does with directory scanning. Instead of having your application write file output to a directory, it simply will FTP file output to a server and DMAC will then capture the document and command file and process the job.

Processing The Job

Processing a job may include the addition of a fax cover page, background or overlay formatting, extracting recipient information from within the document, splitting a data stream into multiple pages, etc. Job processing is done automatically by DMAC.

Conversion

Once job processing is completed, the document must then be converted to the correct format for delivery. The format is determined by the delivery route. Examples of available formats include:

• TIFF for fax delivery
• TIFF, PDF, or Native for email delivery
• HTML for posting files to a web server
• TIFF, PDF, or Native for file output and archival

Delivery

Once conversion is complete, delivery occurs. Delivery options include:

• Fax
• Fax over IP
• Email
• Posting to a web server
• SMS
• Print
• File/archive

Fault Tolerance

DMAC includes the ability to transmit documents via an alternate route should the primary route become unavailable. For example, if your organization needs to fax a purchase order to a vendor, but the vendor’s fax device is unavailable, you can configure DMAC to transmit the purchase order via email as a backup route. This ensures that your business information is delivered successfully and on time.

Features and Benefits

• Automatically deliver purchase orders, invoices, statements, and other documents via fax, fax over IP, email, and the Internet
• Seamlessly integrate with ERP, CRM, legacy/mainframe, Host, Web-based, and many other applications
• Automatically post information to a web server or web portal – price sheets, statements, invoices, records, reports, etc.
• Automatically print documents from any application
• Archive documents in TIFF, PDF or native format
• Send SMS messages from any application
• Provide automatic delivery confirmation notifications
• Detailed tracking and audit trails
• Deploy only what you need. You can customize DM Application Connector with the outputs you need – Fax/FoIP, email, Web, print, and/or file delivery outputs

Seamless Application Integration

The DM Application Connector is designed for automation and transparency. Application users should not see anything different and application administrators can easily incorporate DMAC into the environment.

Immediate Delivery or Scheduled Delivery

DMAC can be configured to deliver documents immediately or delay the delivery until off-peak times. Delayed delivery is particularly effective for fax line optimization. By delaying a programmatic job, you free up your fax lines during normal business hours for standard inbound and outbound traffic. Outside of normal business hours, your batch job will execute when the lines are less likely to be busy.

Delivery Confirmations

Transmission reports can be emailed back to the originator of a job or to any email address specified in a per-job command file. Transmission reports contain a wealth of information about the job and may include a copy of the document as a PDF or TIFF attachment.

Real-time Status Notifications

Application administrators can query DMAC databases to return job status back to the origin application, providing end users with real-time status information.

Fault Tolerance

The DM Application Connector includes the ability to transmit documents via an alternate route should the primary route become unavailable. For example, if your organization needs to fax a purchase order to a vendor, but the vendor’s fax device is unavailable, you can configure DMAC to transmit the purchase order via email as a backup route. This ensures that your business information is delivered successfully and on time.

ERP and CRM

DMAC enables you to extend the document delivery options of your ERP system to include fax, fax over IP, email, Web publication, and SMS. DMAC features print spool capture which enables it to support virtually any ERP/CRM system, including:

• SAP
• Oracle
• Oracle PeopleSoft
• Oracle JD Edwards EnterpriseOne
• Baan
• Siebel

UNIX and LINUX

DMAC provides automated delivery of documents generated by UNIX-based and LINUX-based applications through print-spool capture or directory sharing.

Mainframe and AS/400

Mainframe systems are still widely used for purchasing, billing, and reporting. Similar to UNIX-based applications, it’s often difficult to find a fax server or document delivery solution that supports mainframe integration. Not any more. DMAC gives you all the tools and features you need to automate document delivery from your mainframe system.

Web-based Applications

Configure automated document delivery on a programmatic basis or develop user interface components such as buttons and forms that trigger new job creation. You get to choose the integration method that best suits your document delivery needs.

Document Management and Imaging Systems

The Imecom Fax Server is often used for receiving and routing faxes into workflows and document management systems, however the need to delivery documents from these systems exists. DMAC gives you the means to extend electronic document delivery to your enterprise content management system.

Custom Applications

Weather you use a pre-packaged application or have developed your own application in-house, DMAC gives you the tools and means necessary to fax-enable and email-enable your applications with additional functionality for web publication.