PRODUCTS & SOLUTIONS



DM Fax Server Features & Benefits


Enterprise-wide Desktop Faxing

Send and receive faxes from individual desktop PCs, email clients, web browsers, and any program or application. The DM Fax Server features numerous integration connectors that enable you to customize and implement a fax server solution that is right for your needs.


Email Fax Integration

Send, receive, and manage electronic faxes from your existing email client. DM Fax Server offers seamless integration with all common email servers and clients. No client software or user training required. More.


Fax over IP

DM Fax Server can interface with IP telephony systems and VoIP gateways for Fax over IP. This enables you to route fax traffic over your IP network, resulting in significant cost savings. DM Fax Server supports Brooktrout TR1034 series PCI-x/PCIe fax boards and Brooktrout SR140 host-based virtual fax boards which connect directly to the IP telephony system/gateway. More.


Multi-Function Device Integration

Fax hard-copy documents through DM Fax Server using your existing MFP devices. The DM Fax Server MFP integrations support MFP devices from HP, Xerox, Lexmark, and others. More.


Document Management and Workflow

Route faxes into your existing workflow or content management system. DM Fax Server can hand off received faxes as PDF or TIFF files to a workflow system, content management application, OCR engine, mailbox, or network folder. Electronic fax images can then be properly processed and indexed. More.


Fax Automation

Automatically fax your important documents from any of your applications. DM Fax Server and Application Connector provide total fax automation from any application, including ERP, CRM, legacy mainframe, UNIX, and many others. More.


e-Document Delivery

The DM Application Connector is not just used for faxing - you can deliver your documents via email, post them to an intranet/internet server, print them, archive them, and send SMS messages. More.


Inbound Fax Routing

With DM Fax Server, you have numerous options for routing inbound faxes. You can route faxes to email users, fax client users, network folders, workflows, and more. Routing can be based on DID, DTMF, CSID, inbound fax port, and a host of other criteria. Automatic Forwarding Rules give you full control over fax routing behaviors. More.


Centralized Administration

DM Fax Server offers a central Microsoft Management Console (MMC) administration interface. From here, the system administrator can manage all aspects of the DM Fax Server, including core services, rules, integration connectors, logs, LDAP settings, fax gateway and fax line settings, and more.


Rules-based Architecture

Customize how inbound and outbound faxes are processed. Least Cost Routing (LCR) rules allow you to control how faxes are sent - which line or fax card is used to transmit faxes, which dialing settings are proper for your region, etc. Automatic Forwarding Rules allow you to control how received faxes are processed and routed - customized routing based on DID/DNIS, CSID, which line was used to receive a fax, etc. Automatic Forwarding Rules also allow you to specify where a fax is to be routed, i.e. a mailbox, printer, network folder, fax client, database, etc.


Network Directory Integration

The DM Fax Server can connect right to your main network directory so that you don't have to create or manage a separate database of fax user accounts. Leverage the user account information stored in Microsoft Active Directory, Lotus Domino Directory, NDS/eDirectory, and any other LDAP directory for simplified administration and quick deployment.


LDAP Connectivity

The LDAP/Data Connector allows you to populate and assign fax cover pages, and control inbound/outbound fax routing. Information can be pulled from your main network directory (Microsoft Active Directory, Novell NDS/eDirectory) and placed into appropriate fields on the cover page. Cover pages can also be assigned to users or groups based on your network directory structure. For fax routing, the LDAP/Data Connector can use information stored in LDAP directories. More.


Load-Balancing and Clustering

For fault-tolerance, DM Fax Server can be load-balanced where fax jobs are split between multiple Fax Gateway Servers or fax boards. For redundancy, DM Fax Server can be clustered to ensure that fax services remain available at all times.


Automated Fax Archival

Automatically archive all documents sent and received via the DM Server, including faxes and emails. Documents are stored in a relational database system that may be accessed via the Archives Client. Archives Client users can quickly and easily search and retrieve archived documents. More.


FaxStats Reporting Module

Generate detailed reports on system-wide data, including usage by fax line, usage by user, error frequency, busy ratio, peak traffic times, and identification of heavy users. More.


Fax Server System Monitor

The Alarms Module monitors server performance indicators and reports errors to system administrators. If your fax server stops functioning, the Alarms module can alert the system administrator in a number of ways, and will attempt to correct the error by restarting services, killing processes, and rebooting remote machines. More.



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