Fax Server Reporting
The DM Fax Statistics™ Reporting Module provides comprehensive fax traffic and fax server system reports.
Features and Benefits
- View detailed reports on a host of system-wide statistics
- Generate reports on system usage for performance optimization
- Eliminate errors and bottlenecks
- View which users are most active
- View which companies send you the most faxes
- Report on system uptime and downtime
- Billing code reports available
- Generates on-demand reports or schedule automatic report generation
- Customize report data
- Generate custom date-range reports
Report Generators
DM Statistics Clinet
The DM Statistics Module is a Windows-based client that offers multiple canned report options and report generation from any remote machine. Examples of canned reports include total pages sent/received, total faxes/pages per user, busy ratio, billing code reports, and more.
DM FaxStats Excel Report Generator
The DM FaxStats Excel Report Generator consists of several core components. The server report generation components extract data from the DM Fax Server database(s). A template file controls the display of the final report as well as what data appears on the report. Additional components for silent mode and interactive mode also exist. Reports may be generated manually by the system administrator or FaxStats Reporting user, or automatically via Windows Task Scheduler.
Standard FaxStats Excel Reports include:
- Quality of Service – server up time and downtime percentages
- Average wait time for outbound faxes
- Average number of pages per inbound and outbound fax
- Busy signal probability
- Success rate for inbound and outbound faxes
- Traffic breakdown by source – email users, fax client users, and DM Application Connector
- Traffic breakdown by day
- Traffic breakdown by month
- Usage per fax line
- Top 10 senders and recipients for outbound faxes
- Top 10 senders and recipients for inbound faxes
- Average fax job size
- Top 5 system errors
- Error breakdown for inbound and outbound faxes
Report Customization
DM FaxStats Excel Reports are comprehensive and full of information, but customization is always useful for certain scenarios. That is why Imecom designed DM FaxStats Reporting with customization features. The template file that controls report appearance and report data can be modified to include/remove specific pieces of data to/from the report. Not only can you customize the data in the report, but you may also customize the appearance of the report itself.
